Multilingual bookings and queries 24/7
An assistant on web and WhatsApp that replies in the customer’s language, reports availability and prices, and closes the booking connected to your system. Reception stops being a bottleneck.
Industries
AI and automation for Tourism & Hospitality
A hotel or restaurant handles enquiries at all hours, in several languages, in the middle of service. We automate bookings, reminders, reviews and upselling so the team can focus on the guest in front of them.
Where it hurts
What's costing you time and money today.
- Enquiries and bookings arriving at any hour and in several languages, including mid-service
- Tables and rooms sitting empty because of unconfirmed bookings
- Reviews piling up unanswered, with the bad ones weighing more than they should
- Upselling (breakfasts, late checkout, activities) simply not happening for lack of time
What we build
Concrete solutions, not promises.
These are real automations we've built for this sector. Every project starts from your own processes, not a closed catalogue.
Booking confirmation and reminders
Automatic confirmations and reminders with one-tap cancel or change. No-shows drop and freed slots are re-offered in time.
Review management
Every review gets a reply in the house’s tone, with critical ones prioritized so none goes unattended. Management receives a periodic summary of recurring themes.
Automatic pre-stay upselling
Before arrival, guests receive relevant offers (room upgrade, breakfast, parking, activities) in their language. Extra revenue per booking without anyone on the team having to sell it.
Applicable services
How we make it happen.
We combine these services depending on what your case needs. In the free audit we tell you where to start.
Frequently asked questions
Common questions about this sector
Have another question? Write to us and we'll answer within 24 hours.
How many languages can it support?
As many as your business receives: Spanish, English, French, German and dozens more, detecting the customer’s language automatically. The information is the same in all of them, so the foreign guest gets the same quality of service as the local one.
Does it integrate with my PMS or channel manager?
Yes. We connect to the usual PMS, channel managers and booking systems so the availability and prices the assistant quotes are real, and bookings land directly in your system.
Can it handle high season?
That is precisely when it performs best. The assistant handles a hundred conversations at once with no queues or waiting, so demand peaks stop turning into missed calls and bookings that go elsewhere.
Tourism & Hospitality
Tell us about your processes and we'll tell you exactly what to automate.
In a 30-minute call we analyse your operation and hand you a report with the AI opportunities in your business. No strings attached.