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AI agents & assistants

AI agents that work and serve for you, 24/7

Agents built around your operation, and assistants that serve your customers wherever they write or call: web, WhatsApp, social media and the phone, with a natural voice. They understand your business, act on your systems and hand the case to a person when it matters.

From €99/month · projects from €599

Context

No canned replies, no missed calls

Most SMEs lose business for the same reason: they do not get to answer in time. Messages piling up, the same questions on the website, out-of-hours calls nobody returns, and behind all that a pile of tasks that repeat every day. An AI agent is not a bot with a button menu: it understands natural language, looks up your real data (catalogue, prices, calendar, orders), executes actions in your systems and knows when to stop. We design it from scratch for your case, in your tone, and deploy it on the channels you actually use. When a case needs human judgement, it routes to the right person with all the context already gathered.

Available 24/7, no queues and no opening hours, weekends included
Trained on the context, catalogue and tone of your company
Wired to your CRM, your calendar and your data, not to generic answers
Hands off to a person when the case calls for it, with nothing to repeat
24/7 Support with no opening hours
<2s Average response time
−70% Fewer manual enquiries
+40h Saved per client each month
Benefits

What they do for you

Customer service

They answer common questions, handle incidents and follow through after the sale on web, WhatsApp, social media and the phone, with no waiting and nobody left unanswered.

Sales and lead qualification

They ask the right questions, qualify the prospect, record the details in your CRM and book the meeting straight into your salesperson’s calendar.

Phone reception

They pick up every call in under a second with a natural voice, filter out cold callers, cover out of hours and leave each conversation transcribed and summarised.

Brand voice and voiceovers

Professional voiceovers in minutes and a consent-based brand voice of your own, in several languages and without re-recording every time a script changes.

Repetitive internal work

They extract and classify data from invoices, contracts and forms, draft, look up internal information and keep the CRM current with no manual transcription.

Escalation to your team

When the case is delicate or the customer asks, they pass the conversation to the right person with all the context. Nothing repeated, nothing started from scratch.

Deliverables

What it includes

An agent ready for production, not a demo.

Agent configured and trained on your catalogue, your FAQs and your brand tone
Deployment on the channels you choose: web, WhatsApp Business, social media and phone
Natural voice for the phone channel, with the option of your own brand voice
Integration with your CRM, your calendar and your booking system
Custom lead-qualification and appointment-booking flows
Escalation to your team carrying the full context of the conversation
Panel to review conversations, transcripts and metrics, and to improve answers
Training for your team, plus maintenance and continuous improvement
How we work

How we build it

From the idea to an agent in production in under a month.

01

Briefing and use cases

Week 1

We define what the agent has to solve, on which channels, from which data sources, and where it must escalate to a person. We review your most frequent questions and where sales slip away.

02

Conversation and voice design

Week 1-2

We design the flows, the personality, the tone and, where there is a phone channel, the voice. We prepare the content: catalogue, FAQs, prices and policies. You sign off on how it speaks before anything is built.

03

Development and integration

Week 2-3

We build the agent, connect it to your CRM, calendar and catalogue, and deploy it on the channels you use, phone integration included.

04

Testing with real cases

Week 3

We test it with real conversations and calls from your business, tune the answers and verify that hand-off to your team works without friction.

05

Go-live and training

Week 4

We launch it in production and train your team to supervise and manage it from a simple panel, with no technical profile required.

06

Continuous improvement

Ongoing

We review conversations month by month, update its knowledge and add capabilities as your business evolves.

Who is it for?

Where your assistant lives

Web and chat

An assistant on your site that knows your catalogue, your prices and your policies. It keeps the thread of the conversation, reads intent and answers in your brand voice, with no button trees.

WhatsApp and social media

The same agent working on WhatsApp Business, Instagram, Facebook Messenger or Telegram. Ideal for orders, stock enquiries and delivery tracking.

Phone

An AI voice that answers instantly, holds a fluent conversation, resolves, books and escalates. It plugs into your current numbering: you do not have to change your number.

Voice and audio

Voiceovers for video, training and campaigns, and brand voice cloning with explicit consent. Multilingual without going back into a studio.

Use cases

Where it fits

24/7 customer service on your websiteWhatsApp Business for orders and enquiriesOut-of-hours phone receptionFiltering cold sales callsBooking bot for clinics and practicesAppointment confirmations and remindersQualification of inbound leadsQuote follow-upReactivating dormant customersCatalogue and stock enquiries in e-commerceOrder status trackingReturns handlingFirst-line technical supportSatisfaction surveysVoiceovers for video and trainingData extraction from invoicesAutomatic contract summariesAutomatic CRM updates
FAQ

Frequently asked questions

How is this different from an ordinary chatbot?

Classic chatbots run on button menus and closed scripts: step off the tree and they understand nothing. An AI agent understands natural language, looks up your real data (catalogue, prices, calendar, orders), executes actions in your systems and knows when to pass the conversation to a person. We design it with the specific context and tone of your company.

Can it cover web, WhatsApp and phone at the same time?

Yes. The same agent can sit on your website, on WhatsApp Business, on Instagram or Messenger, and on the phone. It keeps the same quality of answer across every channel, so your customer gets the same service wherever they write or call.

Will my customers realise they are talking to an AI?

The voice is natural and the conversation fluent, but we do not play at deception: the assistant identifies itself as a virtual assistant. The EU AI Act requires it and, beyond that, it is what earns trust. What your customer does notice is that someone picks up on the first ring.

Do I have to change my phone number?

No. We plug into your current numbering, so your customers keep calling the same place. We can set it to take every call, only the out-of-hours ones, or only the ones your team does not manage to pick up.

What happens when the agent cannot answer?

We always design an escalation path. When a case is complex, needs human judgement or the customer asks for it, the agent gathers the full context of the conversation and routes it to the right person on your team, without the customer having to repeat anything.

Can I clone my own voice, or a spokesperson’s?

Yes, with the explicit written consent of the person whose voice is cloned. It is a legal requirement and a line we do not cross. From there, that voice works for voiceovers, training, campaigns and the phone system itself, in several languages and with no re-recording.

How long until it is running?

From idea to production usually takes under a month, depending on the channels and integrations. The first week is briefing and use cases; from there we design the flows, build, test with real conversations and go live.

Is it secure and GDPR-compliant?

Yes. We work within European territory, comply with GDPR and the EU AI Act, and apply encryption and security best practice. Your customers’ data is used to serve them and stored in your CRM, never to train third-party public models. Every call and every conversation is logged and auditable.