After-sales support connected to your orders
A chatbot that checks the real order status, your shipping policy and stock, and answers customers instantly on web and WhatsApp. Tracking questions stop reaching your team.
Industries
AI and automation for E-commerce
In an online store, every unanswered question is a sale going cold and every abandoned cart is money left on the table. We automate support, follow-up and content so your store keeps selling while you are away.
Where it hurts
What's costing you time and money today.
- Support drowns in "where is my order?" questions that add no value
- Abandoned carts get no follow-up and sales are lost in silence
- Creating product listings (titles, descriptions, variants) slows down every launch
- Returns are handled by hand, email by email, and consume hours of team time
What we build
Concrete solutions, not promises.
These are real automations we've built for this sector. Every project starts from your own processes, not a closed catalogue.
Abandoned cart recovery
Automatic email and WhatsApp sequences with the cart contents and messages tailored to each customer, sent at the moment most likely to recover the sale.
Automatic product listings
From photos and basic data we generate SEO-optimized titles, descriptions and attributes, in several languages if you sell abroad. A 200-SKU launch stops being a week of work.
Frictionless returns
The customer starts the return on their own, the AI classifies the reason, generates the label and triggers the refund or exchange flow. Your team only steps in where it truly matters.
Applicable services
How we make it happen.
We combine these services depending on what your case needs. In the free audit we tell you where to start.
Frequently asked questions
Common questions about this sector
Have another question? Write to us and we'll answer within 24 hours.
Does it work with Shopify, WooCommerce or PrestaShop?
Yes, we work with the usual platforms (Shopify, WooCommerce, PrestaShop, Magento) and with custom builds that expose an API. The solution connects to your real catalog, orders and stock, not to copies.
Can it also handle WhatsApp and Instagram?
Yes. The same assistant serves your website, WhatsApp Business and social channels, with the same order and catalog information everywhere. Customers write wherever they like and get the same answer.
How long until it is up and running?
A first use case (automated after-sales, for example) is usually in production within a few weeks. From there we expand in phases: carts, listings, returns, wherever your impact is greatest.
E-commerce
Tell us about your processes and we'll tell you exactly what to automate.
In a 30-minute call we analyse your operation and hand you a report with the AI opportunities in your business. No strings attached.