Legal Updated 21 September 2026

Academy terms of use

This is a courtesy translation. The original is the Spanish version, which prevails if there is any discrepancy. What you accept when you use `academy.aiginer.com`, the platform where our courses are taken. In plain words and with no hidden small print.

This is not the purchase. What you buy, what it costs, how it is delivered and your right of withdrawal are in the Purchase terms for AI training. This page governs use of the platform: your account, your access, the company dashboard, the certificates, and what you may and may not do in here. If anything conflicts, the purchase terms govern the purchase and these terms govern the use.

1. Who provides the service

AIGiner, S.L., tax ID (NIF) B93819753, registered address at Gran Via de Carles III, 98, 10º, 08028 Barcelona, Spain, registered with the Barcelona Companies Registry, sheet B-662372, entry 1 (IRUS 1000478196595) («AIGiner»). You can write to us at hola@aiginer.com or message us on WhatsApp at +34 644 04 03 78. The rest of our identification details are in the legal notice.

2. What the academy is, and what it is not

`academy.aiginer.com` is the platform for people who have bought training from AIGiner. Each person sees the courses assigned to them and nothing else, with their progress, their record and their certificates.

What it is not:

It is not an open platform. There is no public sign-up: the account is created by AIGiner when someone buys a seat or is assigned one.
It is not legal advice. The courses explain what a rule requires and provide documents to record your decisions, but they do not replace a professional's judgement on a specific case.
The certificates are private. They are certificates of completion issued by AIGiner: they are not official qualifications and they are not accredited by any body.
The academy is in Spanish only. The content, the notices and the certificates are issued in Spanish.

3. Your account and your access

The account is personal and in your name. Each seat gives access to one person, with their name, their email address, their progress and their certificate in their name. It cannot be shared or used in turns.

How you log in. With your email address and a password. The first one is generated by the system and sent to you by email; you can change it whenever you like from My account. If you lose it, you can recover it yourself from Recover: we send a link to your email address and it lasts half an hour.

One session at a time. If you log in from another device, the previous session is closed. This is not a security fad: it is what stops one seat being used by thirty people. If you are logged out without having done anything, someone is logging in with your account and you should change your password.

Protection against abuse. After several consecutive failed attempts, access to that account is blocked for a while, even if you then type the correct password. It does not affect other accounts. There is also a limit on attempts per internet address.

You are responsible for your account. Keep your password safe, do not share it, and write to us at hola@aiginer.com if you think someone else knows it.

4. What you may do here, and what you may not

You may watch the courses assigned to you, as many times as you like, from any device; download the materials offered for download; use and adapt the documents in the course kit in your company, on your website and on your channels, and share them with whoever advises you; and download your certificates.

You may not:

Share your access, or assign, resell or lend your account.
Redistribute the course content —videos, texts, exams— outside your organisation, publish it, use it to train third parties, or sell it as your own.
Download or copy the course in bulk with automated tools, or record the screen in order to redistribute it.
Try to bypass access: trying credentials that are not yours, tampering with requests to see what is not yours, looking for holes, or testing the platform without our written permission.
Misrepresent who you are: giving a name that is not yours, using someone else's email address, or requesting a certificate in the name of someone who has not taken the course.
Disrupt others: any use that degrades the service or affects other users.

If you find a security flaw, tell us at seguridad@aiginer.com instead of exploiting it: we are grateful and we fix it.

A serious or repeated breach may lead to suspension of the account (section 8), and points 1 to 3 are also the ones that affect other people's rights.

5. The company dashboard

If your company bought the seats, whoever administers them logs in with their own account and sees, order by order, their people: who has started, who has finished, their progress, when each person last logged in, the date they passed and the serial number of their certificate.

Three important things:

The dashboard is read-only. It does not create accounts and it does not change anything in them. Seats are assigned from the purchase link, which the dashboard itself shows while seats remain free.
The administrator does not use up a seat. On the assignment screen there is a separate row, marked as such, for the person who administers. If they also want to take the course, they put their email address in a seat: it is the same account, which both administers and studies.
Whoever administers sees their team's progress. They do not see individual exam answers or a detailed mark, but they do see whether each person has started, how far they have got and whether they have passed. When you enrol someone from your team you confirm that you have told them: that they are going to take the course, that their progress is visible to the company, and that the certificate is issued in their name.

6. Certificates and their public check

On passing the final exam, a certificate of completion is issued in the name of the person who took the course, with their company, the course, the dates and a serial number.

The check is public, by serial number. Anyone holding that number can go to the academy's verification page and confirm that the certificate exists. The page shows only what is printed on the certificate —name, company, course and dates— and never the email address or the mark. There are no listings: without the number nothing can be looked up, and there is a limit on queries per internet address.

It exists so that the certificate is worth something: a document nobody can check is no use as evidence to a client or an inspector.

How long it is kept. The certificate and its serial number are kept for as long as we run the checking service, because that is what gives it value. If you ask for your data to be erased, it is erased and that number can no longer be checked; we warn you before doing so.

A certificate evidences nothing beyond the training received. It is not an official qualification and not a conformity seal.

7. How long access lasts

AIGiner guarantees access to the course for a minimum of twenty-four months from purchase. After that period, access continues for as long as the course remains published. If we decided to withdraw it, we would tell you at least thirty days in advance and you could download the materials during that period.

Certificates already issued do not expire and do not depend on the course remaining published.

8. Availability, support, suspension and closing your account

Availability. We work to keep the academy available at all times, but we do not commit to a percentage: there may be outages for maintenance, because of a fault of ours or because of a provider. If an outage were prolonged and prevented you from using the course, write to us: we extend your access by the equivalent time.

Support. Monday to Friday, during Spanish mainland working hours, at hola@aiginer.com. There is no on-call service and no 24/7 support.

Suspension. We may suspend an account, on notice and stating the reason, if section 4 is breached seriously or repeatedly, or if there is solid evidence that a seat is being shared. The suspension is lifted if the cause is resolved; reactivating an account is always an express decision of ours.

Closing your account. You may ask us to close your account at any time by writing to hola@aiginer.com. When you do, you lose access to the courses and to your record, so download your certificate first. What happens to the certificate and its check is in section 6. Closing the account is not a refund of the purchase: that is governed by the purchase terms.

9. Who owns the content

The course content belongs to AIGiner —videos, texts, exercises, exams, the platform and its design— or to its licensors. Buying a seat gives you a personal, non-exclusive, non-transferable licence to take the course: you are not buying the content.

The kit documents are the exception, deliberately: you may copy them, adapt them and publish them in your company, on your website and on your channels, and share them with whoever advises you. What you may not do is resell them or distribute them as a product of your own.

What you contribute is yours: your name, your company's name and whatever you write in the exercises. We use it to provide the service and to issue your certificate.

10. Your data

The controller is AIGiner, S.L. We process your name, email address, progress, exam results, certificates and technical access data (the date you last logged in) in order to give you access, track your training, issue your certificate and allow it to be checked. The legal basis is performance of the contract and, for the public check of the certificate, the legitimate interest in a certificate being verifiable. The full details are at `aiginer.com/privacidad`.

If it was your company that enrolled you, your data was provided to us by them, and they undertake to have informed you; they see your progress on the terms of section 5.

Where it is. On the infrastructure of our hosting provider in the European Union (database in Western Europe). The enrolment, recovery and notice emails go out through our email provider. All of them are listed at `aiginer.com/privacidad` and on our sub-processors page.

We do not use your data or your answers to train artificial intelligence models.

Your rights of access, rectification, erasure, objection, restriction and portability can be exercised by writing to privacidad@aiginer.com, and you may lodge a complaint with the Spanish Data Protection Agency. We have not appointed a Data Protection Officer because the conditions in Article 37 GDPR do not apply to us; dpo@aiginer.com is a contact mailbox.

11. Liability

We undertake to provide the training described and to keep the platform running with due care. We do not guarantee that the training will spare you a penalty, that it will satisfy a third party who asks you to evidence it, or any particular outcome in your organisation.

If you contracted as a business or professional, our total liability for this service is limited to the amount paid for the seats affected, except in cases of wilful misconduct, gross negligence, personal injury and any other case in which the law does not allow liability to be limited.

If you are a consumer, we limit nothing. The liability regime the law gives you applies in full, and any provision of these terms that conflicts with it is deemed not to have been included.

12. Changes

We may improve the course and the platform: add modules, update content when the rule it explains changes, and change screens or features. We do not withdraw essential content from a course you have bought without thirty days' notice and without giving you time to download the materials.

We may update these terms. If a change is materially adverse to you, we tell you by email before it takes effect. The version that applies to you is the one published when you bought your seat, except for changes that only improve your position or that are required by a change in the law. Earlier versions remain accessible.

Version 1.0 · in force from 21 September 2026.

13. Complaints, governing law and jurisdiction

For any question or complaint write to hola@aiginer.com; for data protection, privacidad@aiginer.com; for a security flaw, seguridad@aiginer.com. We reply during working hours.

AIGiner is not a member of any alternative consumer dispute resolution body. You may contact the consumer authorities of your autonomous region.

These terms are governed by Spanish law. If you are a business or professional, we both submit to the courts of Barcelona. If you are a consumer, that submission does not apply to you: you may go to the courts where you live.

These terms are drafted in Spanish. This English version is a courtesy translation: if there is any discrepancy, the Spanish version prevails, without prejudice to any mandatory consumer protection rules that apply to you.

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Legal questions? Write to us at legal@aiginer.com.