In insurance, paperwork rules: claims, policies, renewals and documents someone has to read and process. We automate document handling and customer care so policyholders wait less and the team processes more.
These are real automations we've built for this sector. Every project starts from your own processes, not a closed catalogue.
The claim report is read automatically, its data extracted, classified by type and urgency and assigned to a handler. Serious cases prioritize themselves and the customer is asked for missing documents on the spot.
An assistant that answers about the customer’s specific policy (cover, waiting periods, receipts, claim status) on web, WhatsApp and phone, at any hour.
Every expiry date generates its own customer reminder sequence and its task for the account manager, with time to renegotiate. The portfolio stops losing policies to oversight.
Policies from other insurers, claim reports, repair invoices and expert assessments are read automatically, with their data structured in your system, ready to compare or process.
We combine these services depending on what your case needs. In the free audit we tell you where to start.
Have another question? Write to us and we'll answer within 24 hours.
Yes. In small and mid-sized brokerages the same team does everything, and taking repetitive questions and expiry tracking off their plate frees hours every week. We start with the process that hurts most and grow from there.
We work with the sector’s usual packages and with any system that has an API or exports data. The policies, receipts and claims the AI handles are the ones in your real portfolio, synced with your everyday tool.
With strict GDPR compliance: encryption, access limited to what each task requires and processing within European territory. Your customers’ data is never used to train third-party models.
Tell us about your processes and we'll tell you exactly what to automate.
In a 30-minute call we analyse your operation and hand you a report with the AI opportunities in your business. No strings attached.
AIGiner assistant
Customer support
All answers are for guidance only
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